Masterpass Payment Infrastructure Integration Portal
Integration Platform for Masterpass Partners’ Developers and Product Managers
Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages
1 UX Designer, 1 UI Designer
Summary of Brief
Integration Portal Redesign
Usability Enhancement
Real-time Progress Tracking
Need-based User Flows
Guided Integration Process
Custom Experience by Partner Type
Onboarding Optimization
Step-by-Step Documents
Payment Infrastructure Integration
Persona Types

Redesign of Userflow
The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.
As-is Userflow

Redesigned Userflow

Customer Journey Map

Wireframes

Let’s connect!
tuğba-çelikten
tugba.celikten@ozu.edu.tr
İstanbul
Masterpass Payment Infrastructure Integration Portal
Integration Platform for Masterpass Partners’ Developers and Product Managers
Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages
1 UX Designer, 1 UI Designer
Summary of Brief
Integration Portal Redesign
Usability Enhancement
Real-time Progress Tracking
Need-based User Flows
Guided Integration Process
Custom Experience by Partner Type
Onboarding Optimization
Step-by-Step Documents
Payment Infrastructure Integration
Persona Types

Redesign of Userflow
The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.
As-is Userflow

Redesigned Userflow

Customer Journey Map

Wireframes

Let’s connect!
tugba.celikten@ozu.edu.tr
İstanbul
Masterpass Payment Infrastructure Integration Portal
Integration Platform for Masterpass Partners’ Developers and Product Managers
Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages
1 UX Designer, 1 UI Designer
Summary of Brief
Integration Portal Redesign
Usability Enhancement
Real-time Progress Tracking
Need-based User Flows
Guided Integration Process
Custom Experience by Partner Type
Onboarding Optimization
Step-by-Step Documents
Payment Infrastructure Integration
Persona Types

Redesign of Userflow
The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.
As-is Userflow

Redesigned Userflow

Customer Journey Map

Wireframes

Let’s connect!
tugba.celikten@ozu.edu.tr
İstanbul