Masterpass Payment Infrastructure Integration Portal

Integration Platform for Masterpass Partners’ Developers and Product Managers

  • My Role

    Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages

  • Design Team

    1 UX Designer, 1 UI Designer

Summary of Brief

Integration Portal Redesign

Usability Enhancement

Real-time Progress Tracking

Need-based User Flows

Guided Integration Process

Custom Experience by Partner Type

Onboarding Optimization

Step-by-Step Documents

Payment Infrastructure Integration

Persona Types

Redesign of Userflow

The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.

As-is Userflow

Redesigned Userflow

Customer Journey Map

Calculator

Wireframes

Calculator

Let’s connect!

tuğba-çelikten

tugba.celikten@ozu.edu.tr

İstanbul

Masterpass Payment Infrastructure Integration Portal

Integration Platform for Masterpass Partners’ Developers and Product Managers

  • My Role

    Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages

  • Design Team

    1 UX Designer, 1 UI Designer

Summary of Brief

Integration Portal Redesign

Usability Enhancement

Real-time Progress Tracking

Need-based User Flows

Guided Integration Process

Custom Experience by Partner Type

Onboarding Optimization

Step-by-Step Documents

Payment Infrastructure Integration

Persona Types

Redesign of Userflow

The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.

As-is Userflow

Redesigned Userflow

Customer Journey Map

Calculator

Wireframes

Calculator

Let’s connect!

tugba.celikten@ozu.edu.tr

İstanbul

Masterpass Payment Infrastructure Integration Portal

Integration Platform for Masterpass Partners’ Developers and Product Managers

  • My Role

    Leading the end-to-end UX/UI design process, creating clear user flows, intuitive wireframes, and conducting usability tests at both the beginning and the final stages

  • Design Team

    1 UX Designer, 1 UI Designer

Summary of Brief

Integration Portal Redesign

Usability Enhancement

Real-time Progress Tracking

Need-based User Flows

Guided Integration Process

Custom Experience by Partner Type

Onboarding Optimization

Step-by-Step Documents

Payment Infrastructure Integration

Persona Types

Redesign of Userflow

The existing user flow was analyzed and a new, usability-optimized version was designed based on insights from usability testing. The comparison is shown below.

As-is Userflow

Redesigned Userflow

Customer Journey Map

Calculator

Wireframes

Calculator

Let’s connect!

tugba.celikten@ozu.edu.tr

İstanbul